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    Server keeps going offline (Read 79 times)
    Posted: April 15, 2019 5:11:08
    Offline SARPDrizzy
     
    Premium User
     

     
     
    Posts: 6
    Private message
    Server keeps going offline
     
     
    Hey, I have a server but when I go into the panel and click on the start button, it shows that the server has started but when I check it in the samp client, its mode is offline. I don't know why this is happening. Urgent assistance is needed.

    Also.. previously when the server was working fine, it had two issues:
    1. It kept showing the players "You are banned from this server." even though they had the correct client version to the server of the server
    and
    2. It kept going offline automatically and I had to start it every few hours, which is annoying af.

    I checked the logs, but found nothing with crashdetect or nativechecker.


     
    Posted: April 15, 2019 5:45:13
    Offline Socket77455
     
    Premium User
     

     
     
    Posts: 896
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    Re: Server keeps going offline
     
     
    Dear Customer,

    Your server appears to be online.

    Best Regards,
    Ultra-Host




     
    Never misuse your powers, no matter who you are.

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    Posted: April 15, 2019 13:25:51
    Offline SARPDrizzy
     
    Premium User
     

     
     
    Posts: 6
    Private message
    Re: Server keeps going offline
     
     
    I know, it shows online in the game panel, but have you tried joining it? Join the server and you'll see.
    I'm not sure if the problem is caused by your hosting panel or samp itself... sooo.. can you try to fix it asap? I got a bunch of people and staff members nagging at me over and over to get this issue fixed. Thanks.


     
    Posted: April 15, 2019 14:36:43
    Offline Administrator
     
    Staff Member
    Helper
    Premium User
     

     
     
    Posts: 759
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    Re: Server keeps going offline
     
     
    We have checked your issue and detected a firewall issue blocking your server from appearing online. Your server should be appearing fine now.

    We are sorry for the inconvenience.


     
    Posted: April 15, 2019 15:07:09
    Offline SARPDrizzy
     
    Premium User
     

     
     
    Posts: 6
    Private message
    Re: Server keeps going offline
     
     
    Thanks a lot, that fixed the issue. But, should I be expecting another situation like this or is this the only one?


     
    Posted: April 15, 2019 15:51:50
    Offline Administrator
     
    Staff Member
    Helper
    Premium User
     

     
     
    Posts: 759
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    Re: Server keeps going offline
     
     
    This happened due to a hardware firewall that was installed yesterday. Your IP was not automatically processed through it which caused it to appear offline. It should be working fine without any problems now.


     
    Posted: April 15, 2019 16:12:12
    Offline SARPDrizzy
     
    Premium User
     

     
     
    Posts: 6
    Private message
    Re: Server keeps going offline
     
     
    Got another problem, FTP won't work.


     
    Posted: April 15, 2019 16:23:08
    Offline Administrator
     
    Staff Member
    Helper
    Premium User
     

     
     
    Posts: 759
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    Re: Server keeps going offline
     
     
    All FTP issues can be solved by removing FTP account and creating a new one. Files will not be lost in the process.


     


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