You have to verify your account via email in order to request and manage free service. Check your email for a registration verification link. Click here to resend a verification email.
NOTE: You can still buy any service without verifying your email; however, account settings (including email address and removal of the account) can be changed without any verification.

Invalid email address: This error appears when you have registered with an invalid email address. Temporary emails aren't valid and cannot be used to request a free server. You can fix this by changing your email to a valid one.

Multiple accounts: This error appears when you have logged in an account that doesn't belong to you or someone logged in to your account. Account sharing is against the rules while owning a free SA:MP server. Sub-user access should be used in this case, which can be found in the control panel.

Logged in from another location: This error appears when you have logged in from another location. This can be due to VPN / proxy or allowing someone else to login to your account. You can fix this by logging in from the same location as you have registered.

Account lock is either permanent or temporary and it cannot be removed. Account lock will only affect free services. Servers can be bought without limitations.

Your payment has failed to process through our systems. You can manually process it by clicking "here", as stated in the message.

Check if you have "You have unfinished PayPal payment" message in server list page (Home). Payments can take up to 10 minutes to appear in the account. Please note that PayPal payments can sometimes be delayed for 24 hours due to PayPal review policy.
You can always contact us regarding your payments by clicking here.

You can reset your account password by clicking here. A valid email address is required. If account was shared and stolen we do not take any responsibility as account sharing is against our account policy. It is always recommended to use sub-user access and fully verify account via email address in order to protect it from the theft. Verifying your account prevents email address changes and removal of the account without further approval.

You can delete your account here by clicking "Remove account".

We currently accept Paypal, Neteller, Credit/Debit card, paysafecard, mobile, rapipago, bank transfer, Bitcoin and many more. You can find all payment methods before finishing order.

You don't need to wait. After payment is confirmed your server will automatically appear in your account.

Server usually lasts minimum of one month. You can find server expiration date in server list (Home). Free servers last as long as you don't break our server rules or Terms Of Service.

You can use File Manager or any FTP client (for example, FileZilla) to connect to the FTP server using your details from control panel. FileZilla is the recommended FTP client.

The permanent discount lasts as long as the server is renewed, once it expires and is removed promotional discount can no longer be applied.
You can use another promotional code at any time and upon the next renewal, last promotion will still apply.
Promotions do not apply for slots and plan changing, however, they will still apply upon the next renewal.

This can happen due to firewall or your ISP blocking TLS connections. You can disable TLS connection and connect without it.
In Filezilla click "File" > "Site manager" > "New site" > "Encyption (Only use plain FTP)".
Example filezilla picture:

Click "Renew" button at the server list (It will appear next to "Manage" under Home) and follow the form to change your plan. If you want to downgrade your plan you can only do that 3 days before expiration date.

You just need to click on "Server Version" in the control panel and choose the server version you want.
If version you need is missing you can contact us by clicking here.

CPU priority doubles the amount of CPU usage your server can reach. You also get double amount of ram with Terraria server.
Premium servers already come with a high CPU limit, however, this will double it in case it's necessary. This is recommended if your server runs at 100% usage all the time.

Check your server log. Crash information can always be found in the log generated by the server.

You can request one of each free server type. You can have both SA:MP and Minecraft server.

You can login into our demo account to check our control panel.
Demo login credentials:
Username: demo
Password: demo

You can run any gamemode you want. There are no limitations.
On a free server resource limitations apply and unoptimized scripts might cause server to become laggy.

No, you are not allowed to request more than one free server. Creating another account and trying to request a server will result in all your accounts getting suspended.

You are missing one or more plugins. Load all needed plugins for your gamemode to run properly. Our systems run on Linux, therefore, Linux (.so) plugins are needed.

Our systems run on Linux, therefore, Linux (.so) plugins are needed. You can install several basic plugins by clicking "Plugins" in the control panel.

Maximum filterscripts a SA-MP server can run is 16. That is the SA-MP application limit set by the SA-MP developers and it is out of our control.

If your plugin fails our verification there could be multiple reasons. Your plugin may be corrupted, is invalid file, or is a windows plugin. Please ensure you are using Linux (.so) file, either Ubuntu or Debian based. If you think failed verification was a mistake, feel free to contact us for manual verification. You can do so by creating a support ticket here.

Check your server log. Crash information can always be found in the log generated by the server. Please ensure that you had added all resources and modules into your configuration file in order for gamemode to succesfully load. Some gamemodes also require MySQL, in which cause it's required to put the correct login details in your mysql.lua file. Lua file can be found in your mysql resource and MySQL details can be found by clicking "MySQL database" in the control panel.

This can happen due to slow internet connection or too many downloads being initiated at once. MTA internal server has limits and may be slow to download files. We suggest switching to an external server to speed up the downloads.

World generated from previous version might not be compatible with the new server. Remove your world files and try again. Please note if you reinstall your server your server version will be switched back to default and you will need to change it again before starting your server.

There are 2 ways of doing it. Follow one of the given steps:

- Click "Server configuration",
- Find "online_mode" and write "false",
- Click "Save" and restart your server.


- Click "File manager" and open file "server.properties",
- Change "online-mode" to "false",
- Click "Save" and restart your server.

Follow given steps to give yourself operator status:

- Click "Server Console",
- Type "op username" and click "Execute command" (Make sure to replace username with your in-game username.),
- You are now server operator.

You need modded server type in order to run mods or plugins.
You can run plugins using Spigot or PaperMC.. Plugins must be uploaded into plugins folder.
You can run mods using Forge. Mods must be uploaded into mods folder. You can install modpacks the same way by dragging and dropping files into the folder using FTP.
You can install these server versions by clicking Click "Server version" in the control panel and installing the desired server version.

Yes. You can upload your own jar file using FTP. You can use any FTP client, such as Filezilla. This feature is not available for free Minecraft servers.